FAQ
No, it’s not needed. Only on client’s wish.
Currentrly we produce 530mm and 560mm handpans. And working on development of 450mm.
We work with 1mm and 1.2mm.
We work with 65Mn steel (spring steel), stainless steel, nitrided steel.
These days we have some difficulties with the access to 65Mn steel. It caused by war actions in Ukraine. We are searching now for replacemet material that would be a good quality.
By default our handpans come with Namana Bags that has plastic protection shells. Also we have a possibility to change bags to Hardcase or Handpancare (we may discuss it).
We can ship all over the world using global post services.
The prisce is depeding on a destionation country. If it for example inside the EU or Ukraine the price will be about 20-50 Euro.
If the USA, China or India it is about 150-250 Euro + importing custom’s taxes that every country has.
Choosing an instrument it is always about induviduality. All depends on a tasks of the player or feelings of a person.
Usualy the beginners make choise just by ear. They hear what touches soul or by recomendations of masters (handpan builders) or advanced players.
Musicians usually know what they want and make choise that is based on their tasks.
The time of building a handpan may reach 1-6 months and depends on some factors.
The difficulty of a handpan, number of notes, current load of our workshop and some unpredictable things that may appear in our lives.
It depends on the intensity of the playing, or how the person plays. We have many examples where with intensive but correct playing and care of the instrument, the tuning remains well for several years.
If you need service, we are happy to help you. Typically, we service our instruments that were purchased directly from us free of charge for 3 years.
If you want to tune your pan just write us to Facebook or Instagram.
The rules are very simple:
- Do not throw a handpan;
- Do not press hard on the ding;
- Do not allow it to be heat by dirrect sun rays;
- Apply oil to the surface once a week;
- Store it opened (not in a bag or a case).